3.6: Resources
- Page ID
- 15640
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Fischer, R., Ury, W., & Patton, B. (1991). Getting to YES: Negotiating agreement without giving in (2nd ed.). New York: Penguin Books.
Rosell, S. A., & Gantwerk, H. (2010). Moving beyond polls and focus groups. In D. Yankelovich & W. Friedman (Eds.), Toward wiser public judgment (pp. 110-128). Nashville, TN: Vanderbilt University Press.